Effective Date: 01 January 2025

Welcome to PoloCab (accessible from https://polocab.in). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: Name, phone number, email address, pickup and drop-off locations, and payment details.
• Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and pages visited.
• Location Data: When you use location-based features (such as booking a ride), we may collect precise geolocation data with your consent.

2. How We Use Your Information

• Provide, operate, and maintain our ride-booking services.
• Process transactions and send booking confirmations.
• Communicate with you regarding updates, offers, and support.
• Improve website functionality and user experience.
• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information with:

• Drivers/Service Providers: To facilitate ride bookings and ensure service delivery.
• Third-Party Partners: For payment processing, analytics, or marketing (only as necessary).
• Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.

We do not sell or rent your personal data to third parties.

4. Data Security

We use appropriate administrative, technical, and physical security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.
• Withdraw consent for processing your information.
• Object to or restrict certain processing activities.

You can exercise these rights by contacting us at support@polocab.in.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings, but some features may not function properly.

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

PoloCab
Email: support@polocab.in
Website: https://polocab.in